Is ride-pooling actually green? The answer is: it depends entirely on who you ask.
The environmental case for pooled rides sounds airtight: instead of five people driving five cars, put them in one van. Vehicle kilometres drop. Emissions drop. Problem solved.
The problem is that not everyone switching to a pooled service was previously driving a car. A substantial share of pooled-ride users in cities like Mexico City were previously taking the metro — one of the most emissions-efficient modes of transport that exists. When those riders switch to a shared van, they move from a lower-emission mode to a higher-emission one. The van is more efficient than five cars, but it is far less efficient than a full subway train.
Most previous research on ride-pooling's carbon impact either analyses operational data comparing pooling versus solo ride-hailing, or runs hypothetical mode-shift simulations. None had combined individual user-level data with actual trip records to segment users and calculate segment-specific emissions. This paper does exactly that.
The transport modes from which users switch to ride-pooling, and the differences in CO₂ reduction capacity across users, are crucial to exploring the environmental benefits of ride-pooling.
Using data from Jetty in Mexico City — over 100,000 trips and a detailed survey of 1,118 riders — the researchers applied Latent Class Cluster Analysis to identify five distinct user profiles, then calculated each profile's net emissions impact.
Not all pooled-ride users are the same — and the differences define the carbon outcome
Click any class to see who they are and what drives their emissions result.
The emission factor spectrum explains the paradox
One of the paper's key contributions is a careful calculation of CO₂ emission factors for every relevant mode in grams per passenger-kilometre. The range is enormous — from the Mexico City Metro at under 1 g/p·km to a solo taxi at nearly 384 g/p·km. Where a Jetty vehicle sits on this spectrum determines whether it increases or decreases emissions for any given user.
★ = Jetty modes. The Jetty bus (95.7 g/p·km) is better than a private car (191) but roughly 100× worse than the metro (0.94). That gap explains everything.
This spectrum explains the paradox at the heart of the paper. The same Jetty bus reduces emissions when it replaces a private car, and increases them when it replaces a metro trip. The user's previous mode is everything.
Model the CO₂ impact yourself
Emission outcomes depend on user class, vehicle type, and the rate of empty kilometres — the distance vehicles travel without passengers between routes. Adjust below to explore the range mirroring Table 6 in the paper.
CO₂ Impact Calculator
FROM TABLE 6 · ZHI ET AL. 2025 · UNIT: ×10³ G CO₂ PER USER ACROSS ALL TRIPS
Choose a user class and empty-km scenario to see the estimated per-user CO₂ impact.
The public transit security failure has a measurable carbon cost
Class 4 — the Frequent Ride-pooling Travelers — generates the most CO₂ increase per user. But it also has the clearest and most troubling explanation. It is 81% women, predominantly without cars or driving licences, and its defining characteristic is that members use Jetty specifically because public transit in Mexico City is unsafe.
These users were not choosing between a car and a van. They were choosing between a bus they fear and a slightly safer service they can afford. The greener option — the metro — was not a real option, because riding it means exposure to theft and sexual harassment so severe that Mexico City metro is considered one of the most dangerous urban rail systems in the world.
The insecurity of public transport has a direct impact on CO₂ emissions — and the people paying both costs are overwhelmingly women.
The implication is direct: the environmental sustainability of pooled rides cannot be separated from the social sustainability of public transit. Making metro systems safer for women is not just a human rights issue — it is, measurably, a climate intervention.
Income and empty kilometres are the system's two decisive levers
Five targeted actions — one per user class
Van-Preferred Travelers are the largest class and the biggest aggregate CO₂ reducers. Grow this class: expand van fleet coverage for routes under 21.7 km, invest in cycling infrastructure near van stops, and create corporate ride-pooling subsidy programmes targeting this educated full-time-employed demographic.
Travel Time-Conscious users chose Jetty buses for time savings. Improve bus operational efficiency through dedicated lanes and real-time scheduling to enhance the time advantage while reducing emissions intensity. Off-peak fare discounts could shift trips away from congested, high-emission periods.
Women who use Jetty to escape harassment are driving the largest per-user emission increases — not because of anything wrong with their choices, but because the formal transit system has failed to provide basic safety. Emergency response systems, improved lighting, security staff at stations, and dedicated carriages are simultaneously a gender equity intervention and a carbon reduction strategy.
Formerly Private Travelers deliver the highest per-user carbon reduction. Personalised carbon credit programmes, employer subsidies, and guaranteed seat-booking services targeting this high-income car-owning demographic can amplify the aggregate climate benefit enormously. Every car-to-Jetty conversion in this class is worth far more than a transit-to-Jetty conversion.
At 20% empty kilometres, the entire system flips from net climate benefit to net climate harm. Route optimisation, strategic depot placement near route endpoints, and dynamic repositioning algorithms are the highest-leverage operational decisions an operator can make for climate outcomes.
Read the full paper
This explainer covers the headline findings. The full paper includes complete LCCA tables, emission factor calculations for all modes, the full sensitivity analysis, and Sankey diagrams showing mode-shift flows for each of the five user classes.
Access the Paper →